Frequently Asked Questions

GENERAL
SENDING MONEY
Can’t find what you’re looking for?
Visit our Help Center
What is BayaniCash?
How do I use BayaniCash?
How do I activate BayaniCash?
Can’t find what you’re looking for?
Visit our Help Center
What is BayaniPay?
Who can use BayaniPay?
How long will it take for my remittance to arrive?
How do I get started?
What are the benefits of using BayaniPay?
How much does it cost to use BayaniPay?
How much does it cost to use BayaniPay?
How do I verify my bank account?
Is there a limit for cash pickup? 
Where can my recipient claim their remittance?
What should my recipient bring to claim a cash pickup transfer? 
Can I send to other Philippine banks besides BDO Unibank, Inc.?
How long will it take for my remittance to arrive?
I’m from the US, can I use BayaniPay?
Where can my recipient claim their remittance?
What should my recipient bring to claim a cash pickup transfer? 
Can I send to other Philippine banks besides BDO Unibank, Inc.?
How long will it take for my remittance to arrive?
Can’t find what you’re looking for?
Visit our Help Center
What is BayaniCash?
How do I use BayaniCash?
How do I activate BayaniCash?
Can’t find what you’re looking for?
Visit our Help Center
What is BayaniPay?
Who can use BayaniPay?
How do I get started?
Where can my recipient claim their remittance?
What should my recipient bring to claim a cash pickup transfer? 
Is there a limit for cash pickup? 
Can I send to other Philippine banks besides BDO Unibank, Inc.?
What are the benefits of using BayaniPay?
How much does it cost to use BayaniPay?
How long will it take for my remittance to arrive?
How much money can I send per transaction?
I’m from the US, can I use BayaniPay?
Can’t find what you’re looking for?
Visit our Help Center
What is BayaniCash?
How do I use BayaniCash?
How do I activate BayaniCash?
Can’t find what you’re looking for?
Visit our Help Center

BayaniPay FAQs

What is BayaniPay?
Who can use BayaniPay?
How do I get started?
Where can my recipient claim their remittance?
What should my recipient bring to claim a cash pickup transfer? 
Is there a limit for cash pickup? 
Can I send to other Philippine banks besides BDO Unibank, Inc.?
What are the benefits of using BayaniPay?
How much does it cost to use BayaniPay?
How long will it take for my remittance to arrive?
How much money can I send per transaction?
I’m from the US, can I be a BayaniPay Prime member?
I’m from the US, can I be a BayaniPay Prime member?

BayaniCash

What is BayaniCash?
How do I use BayaniCash?
How do I activate BayaniCash?
Can’t find what you’re looking for?
Visit our Help Center